Established in 2006, VSS has evolved from being a single entity into a multi-functional and multi-location organisation which currently covers centres across Hungary, Egypt, India and Romania with over 20,000 professionals.
In recent years, VSS has transformed its approach from being a reliable service provider to becoming a strategic partner with a focus on value and business outcomes, and become a key lever for Vodafone to drive cost saving programs across Group and Local Markets.
We’re doing this by effectively enabling the Vodafone strategy and playing a key role in delivering cost optimisation, innovation and higher levels of profitability.
Vodafone Shared Services’ evolution will contribute to strengthening Vodafone market competitiveness. The Shared Services operational framework ensures robust service delivery, better control, transparency and quality of service.